Contact
Talk to a person.
We are a small company in Brooklyn. There is no ticket maze — one address reaches someone who can answer, and the list below tells you what to put in the subject line so it reaches the right person faster.
Reach us
- hello@718systems.com
- See the product
- Request a demo — tell us what you are trying to find and we will show you the records behind it.
- Customer workspace
- interchange.718systems.com
- Company
- Seven One Eight Systems LLC · Brooklyn, New York
What to write about
- Sales and demos. What you are trying to find, monitor or research. If you want to know whether a particular source is covered before you spend time on a call, ask — we would rather tell you no early. Coverage is published in full at Data Coverage.
- Pricing and plans. See Pricing first; write if you need a plan the published ones do not fit, or an Enterprise scope.
- Access problems. Approved but cannot open the workspace? Say which email address the account uses.
- A wrong record or a wrong match. Send the record's identifier — a job number, document id or ticket number. How matches are made is described at Data Methodology.
- Accessibility. Tell us the page and what blocked you. See Accessibility.
- Privacy requests. Access, correction or deletion of personal information we hold about you — see Privacy.
- Press, partnerships and legal. Same address; put the topic in the subject line.
What to expect
We reply to email on business days, usually the same day. A reported data problem gets an answer about the specific record, not a template — including when the answer is that the source is wrong and the agency is the place to fix it.
Service status and known source delays are at Status.